Annual report on the implementation of the process innovation and digitalization programme and its associated risks
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Date
2025
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United Nations
Abstract
This annual report is presented in response to decisions 2024/28 and 2025/33 in which the Executive Board requests an update on the implementation of the process innovation and digitalization programme and the management of its associated risks. The programme, launched in 2023, is a multi-year transformation initiative established to strengthen UNOPS capacity to serve its partners and beneficiaries. Significant progress has been made, with several projects successfully concluded and other currently under implementation. The programme's focus for 2026 is to ensure the successful delivery of ongoing projects and to further strengthen UNOPS approach to artificial intelligence and data capabilities. Completing these projects is essential to fully realize the benefits of the investment made to date and ensure UNOPS enhanced delivery. Work on replacing UNOPS enterprise resource planning system is paused following Executive Board decisions1 and the Secretary General’s request2 for an initial analysis of the pros and cons of a potential merger between UNDP and UNOPS. The report also details the programme’s risk management approach, providing an overview of key risks and the proactive actions being taken to mitigate them. By increasing efficiency, the process innovation and digitalization programme allows UNOPS to pass cost savings – that come with efficiencies in processes and management capabilities – through to projects, partners and beneficiaries. It enhances the capabilities of UNOPS personnel to transfer knowledge, increase expertise, and therefore respond quicker and execute better. The programme is at a critical financial crossroads, entering 2026 with funds to cover only two months of current commitments. This situation creates an unsustainable environment for efficient planning and management and puts at risk the investments made to date.
Description
Annual Report
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Citation
United Nations Office for Project Services. (2025). Annual report on the implementation of the process innovation and digitalization programme and its associated risks. United Nations.