When 'online' still means follow-up : rethinking Uganda's e-service promise.
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Date
2026-02-22
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Publisher
Daily Monitor
Abstract
Uganda has made visible progress in digitising public services. Over the years, government institutions such as URSB, Passport Control Office, URA, NIRA and Uneb, among many others, have launched online portals, digital payment platforms, and electronic application systems.
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Newspaper Article
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Citation
Ayado, S. I. (2026). When 'online' still means follow-up : rethinking Uganda's e-service promise. Daily Monitor.