When 'online' still means follow-up : rethinking Uganda's e-service promise.

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dc.contributor.authorAyado, Sarah Irene
dc.date.accessioned2026-09-14T15:08:21Z
dc.date.available2026-09-14T15:08:21Z
dc.date.issued2026-02-22
dc.descriptionNewspaper Article
dc.description.abstractUganda has made visible progress in digitising public services. Over the years, government institutions such as URSB, Passport Control Office, URA, NIRA and Uneb, among many others, have launched online portals, digital payment platforms, and electronic application systems.
dc.identifier.citationAyado, S. I. (2026). When 'online' still means follow-up : rethinking Uganda's e-service promise. Daily Monitor.
dc.identifier.urihttps://bdears.busitema.ac.ug/handle/123456789/9492
dc.language.isoen
dc.publisherDaily Monitor
dc.titleWhen 'online' still means follow-up : rethinking Uganda's e-service promise.
dc.typeArticle
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